Sam’s Pets Étoile 4-Step Bouclé Pet Stairs In Blue
The Sam’s Pets Étoile 4-Step Bouclé Pet Stairs feature an elegant, functional design wrapped in luxuriously soft bouclé fabric, helping pets safely reach their favourite spots while adding a refined touch to any home; thoughtfully designed for both comfort and practicality, they also fold into a cozy bed for lounging, making them perfect for co-sleeping with their favourite human by reducing the risk of jumping or injury, and are available in soothing blue and blush pink to complement any modern interior.
The Sam’s Pets Étoile 4-Step Bouclé Pet Stairs feature a stylish, modern design wrapped in ultra-soft bouclé fabric.
Designed to help pets safely access beds, sofas, and other elevated spaces with ease.
Converts effortlessly into a cozy bed for lounging and relaxation.
Ideal for co-sleeping, reducing the risk of pets jumping and potential injury.
Available in soothing blue and blush pink to complement any home décor.
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at Hello@Samspets.com with your name and order number, and we will look into it for you.
30-Day Cancellation & Refund Policy
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You have 30 days from the date of delivery to cancel your order—no explanation needed.
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To initiate a return, contact us at Hello@samspets.com.
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Refunds are issued to your original payment method within 14 days of receiving your return. No extra processing fees apply.
Return Conditions
To be eligible for a return:
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Items must be purchased within the last 30 days.
Non-returnable items:
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Custom or personalized products.
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Perishable, expired, or unsealed hygiene goods.
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Items inseparably mixed with other goods after delivery.
How to Return (Choose 1 of 2 Options)
Option 1: Free Ship-Back
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Contact us for a prepaid return label (return shipping is completely free).
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Box up your item and ship it to:
1371 Carroll St, Brooklyn, NY 11203
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Please hold onto your drop-off receipt until your refund clears.
Option 2: Donate to a Shelter
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Donate your usable item to a local animal shelter or rescue instead of shipping it back!
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Email proof (a photo of drop-off or a shelter receipt) and your order number to Hello@samspets.com.
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Donated items do not need original packaging, but the 30-day rule and item eligibility exclusions still apply.
Contact Us
Questions? Reach out directly:
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Email: Hello@samspets.com
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Phone: 510-726-7738
