Sam's Pets Chase 63" Cat Tree In Natural Oak
Elevate playtime with the Sam's Pets Chase 63" Cat Tree—an exceptional multi-level playground designed for adventurous felines. Available in sleek black, rich brown, and natural oak finishes, it blends seamlessly with your home décor while providing endless entertainment. Crafted from solid wood and wrapped with durable sisal rope for healthy scratching, this stylish cat tree offers multiple levels for climbing, jumping, and lounging, perfectly matching the energy of active cats. Give your pet the ultimate space to play and unwind—where fun and functionality come together in one stunning design.
-Versatile Design: Available in sleek black, rich brown, and natural oak finishes to seamlessly match your home décor.
-Durable Materials: Constructed from solid wood for stability and longevity, ensuring your cat enjoys their playground for years to come.
-Scratching Posts: Features durable sisal rope designed specifically for scratching, helping to keep your cat’s claws healthy and protect your furniture.
-Multi-Layered Structure: Offers multiple levels for climbing, jumping, and lounging, catering to your cat’s natural instincts and playful spirit.
-Comfort Meets Style: A perfect blend of dynamic design and comfort, making it an ideal spot for your adventurous pet to explore and relax.
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at Hello@Samspets.com with your name and order number, and we will look into it for you.
30-Day Cancellation & Refund Policy
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You have 30 days from the date of delivery to cancel your order—no explanation needed.
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To initiate a return, contact us at Hello@samspets.com.
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Refunds are issued to your original payment method within 14 days of receiving your return. No extra processing fees apply.
Return Conditions
To be eligible for a return:
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Items must be purchased within the last 30 days.
Non-returnable items:
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Custom or personalized products.
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Perishable, expired, or unsealed hygiene goods.
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Items inseparably mixed with other goods after delivery.
How to Return (Choose 1 of 2 Options)
Option 1: Free Ship-Back
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Contact us for a prepaid return label (return shipping is completely free).
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Box up your item and ship it to:
1371 Carroll St, Brooklyn, NY 11203
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Please hold onto your drop-off receipt until your refund clears.
Option 2: Donate to a Shelter
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Donate your usable item to a local animal shelter or rescue instead of shipping it back!
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Email proof (a photo of drop-off or a shelter receipt) and your order number to Hello@samspets.com.
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Donated items do not need original packaging, but the 30-day rule and item eligibility exclusions still apply.
Contact Us
Questions? Reach out directly:
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Email: Hello@samspets.com
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Phone: 510-726-7738








