It seemed sorta flimsy until I spread out the strings evenly all around the cushion. Now, if my cats will actually use it or not is up for debate lol. We ordered addition wall shelves to put around it so it’s easy to climb up into. Even if they don’t end up using it, it’s great quality for the and cute decoration if you have a dedicated cat room or space
Lucy Macramé White Cat Tree
The Lucy Cat Bed combines the beauty of macramé wall décor with the comfort and security your pet needs for a restful sleep. This bed can be hung from either the ceiling or the wall to save space, while still providing your cat with a cozy place of their own. The included cushion is remarkably plush and features a removable pillow cover that is machine washable.
- Multifunctional: Created to combine traditional bedding with the beauty of woven macramé
- Easy Assembly: Quick and easy to put together or take apart
- Stable and Secure: The strong, well-balanced construction ensures your pet’s comfort and safety
- Comfortable and Soft: Features a removable and machine washable plush pillow cover
- Unique Design: A modern look and neutral color palette will complement any décor
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at Hello@Samspets.com with your name and order number, and we will look into it for you.
30-Day Cancellation & Refund Policy
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You have 30 days from the date of delivery to cancel your order—no explanation needed.
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To initiate a return, contact us at Hello@samspets.com.
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Refunds are issued to your original payment method within 14 days of receiving your return. No extra processing fees apply.
Return Conditions
To be eligible for a return:
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Items must be purchased within the last 30 days.
Non-returnable items:
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Custom or personalized products.
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Perishable, expired, or unsealed hygiene goods.
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Items inseparably mixed with other goods after delivery.
How to Return (Choose 1 of 2 Options)
Option 1: Free Ship-Back
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Contact us for a prepaid return label (return shipping is completely free).
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Box up your item and ship it to:
1371 Carroll St, Brooklyn, NY 11203
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Please hold onto your drop-off receipt until your refund clears.
Option 2: Donate to a Shelter
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Donate your usable item to a local animal shelter or rescue instead of shipping it back!
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Email proof (a photo of drop-off or a shelter receipt) and your order number to Hello@samspets.com.
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Donated items do not need original packaging, but the 30-day rule and item eligibility exclusions still apply.
Contact Us
Questions? Reach out directly:
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Email: Hello@samspets.com
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Phone: 510-726-7738








