Sam's Pets Nala Wicker Cat Bed
The Nala Cat Bed is a stylish way to offer your pet comfort and privacy. The round nest design will help your pet feel safe and secure, while the plush cushion encourages a restful sleep. The rattan-style wicker will elevate the look of any room.
- Unique Design: Rattan-style wicker exterior offers a stylish alternative to traditional beds
- Easy Assembly: Quick and easy to put together or take apart
- Stable and Secure: The strong, well-balanced construction ensures your pet’s comfort and safety
- Comfortable: The cushion is made from materials that are soft and perfect for relaxing
- Neutral Colors: A neutral color palette will complement any décor
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at Hello@Samspets.com with your name and order number, and we will look into it for you.
Refunds, returns, and exchanges
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at Hello@samspets.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at Hello@samspets.com.
30-Day Cancellation & Refund Policy
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You have 30 days from the date of delivery to cancel your order—no explanation needed.
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To initiate a return, contact us at Hello@samspets.com.
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Refunds are issued to your original payment method within 14 days of receiving your return. No extra processing fees apply.
Return Conditions
To be eligible for a return:
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Items must be purchased within the last 30 days.
Non-returnable items:
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Custom or personalized products.
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Perishable, expired, or unsealed hygiene goods.
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Items inseparably mixed with other goods after delivery.
How to Return (Choose 1 of 2 Options)
Option 1: Free Ship-Back
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Contact us for a prepaid return label (return shipping is completely free).
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Box up your item and ship it to:
1371 Carroll St, Brooklyn, NY 11203
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Please hold onto your drop-off receipt until your refund clears.
Option 2: Donate to a Shelter
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Donate your usable item to a local animal shelter or rescue instead of shipping it back!
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Email proof (a photo of drop-off or a shelter receipt) and your order number to Hello@samspets.com.
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Donated items do not need original packaging, but the 30-day rule and item eligibility exclusions still apply.
Contact Us
Questions? Reach out directly:
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Email: Hello@samspets.com
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Phone: 510-726-7738
