It's so cute and my kitty loves it!
A cozy two-level cat hideaway that doubles as a modern end table. The slatted wood design and natural oak finish complement modern and contemporary interiors, with a functional top surface. Inside, two cushioned levels give your cat a private spot to nap, or let two cats play and share the space.
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at Hello@Samspets.com with your name and order number, and we will look into it for you.
You have 30 days from the date of delivery to cancel your order—no explanation needed.
To initiate a return, contact us at Hello@samspets.com.
Refunds are issued to your original payment method within 14 days of receiving your return. No extra processing fees apply.
To be eligible for a return:
Items must be purchased within the last 30 days.
Non-returnable items:
Custom or personalized products.
Perishable, expired, or unsealed hygiene goods.
Items inseparably mixed with other goods after delivery.
Contact us for a prepaid return label (return shipping is completely free).
Box up your item and ship it to:
1371 Carroll St, Brooklyn, NY 11203
Please hold onto your drop-off receipt until your refund clears.
Donate your usable item to a local animal shelter or rescue instead of shipping it back!
Email proof (a photo of drop-off or a shelter receipt) and your order number to Hello@samspets.com.
Donated items do not need original packaging, but the 30-day rule and item eligibility exclusions still apply.
Questions? Reach out directly:
Email: Hello@samspets.com
Phone: 510-726-7738
