Submarine 60" Gray Hard Box Cat Tree
The Submarine Cat Tree includes multiple tiers, scratching posts, a hammock, a cozy enclosure and built-in toys. When it’s time to rest, your cat may choose to relax on one of several perches or curl up within the hammock. Plush, polyester fur ensures maximum comfort, while the stylish shade of grey will suit any home. Constructed with high-quality materials it’s sturdy, easy to assemble, and large enough for multiple cats to enjoy.
- Design: Multi-tiered design can comfortably support multiple cats at once
- Easy Assembly: Constructed from high-quality materials that are simple to put together
- Stable and Safe: The strong, well-balanced construction ensures your pet’s comfort and safety
- Soft Polyester: Crafted with 100% polyester that is soft and perfect for relaxing
- Neutral Colors: A contemporary design and neutral color palette will complement any decor
- Toys Included: Built-in toys offer added fun and enrichment
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at Hello@Samspets.com with your name and order number, and we will look into it for you.
30-Day Cancellation & Refund Policy
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You have 30 days from the date of delivery to cancel your order—no explanation needed.
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To initiate a return, contact us at Hello@samspets.com.
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Refunds are issued to your original payment method within 14 days of receiving your return. No extra processing fees apply.
Return Conditions
To be eligible for a return:
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Items must be purchased within the last 30 days.
Non-returnable items:
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Custom or personalized products.
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Perishable, expired, or unsealed hygiene goods.
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Items inseparably mixed with other goods after delivery.
How to Return (Choose 1 of 2 Options)
Option 1: Free Ship-Back
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Contact us for a prepaid return label (return shipping is completely free).
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Box up your item and ship it to:
1371 Carroll St, Brooklyn, NY 11203
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Please hold onto your drop-off receipt until your refund clears.
Option 2: Donate to a Shelter
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Donate your usable item to a local animal shelter or rescue instead of shipping it back!
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Email proof (a photo of drop-off or a shelter receipt) and your order number to Hello@samspets.com.
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Donated items do not need original packaging, but the 30-day rule and item eligibility exclusions still apply.
Contact Us
Questions? Reach out directly:
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Email: Hello@samspets.com
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Phone: 510-726-7738




